Delays with invoice processing

Incident Report for Smokeball USA

Resolved

Billing actions are now completing as expected. This includes invoice creation/processing, payment processing, emailing, check printing, and time entry creation. Thank you for your patience.

Posted May 01, 2024 - 10:45 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 01, 2024 - 10:38 CDT

Investigating

We are aware of delays with creating invoices, applying payments, finalizing invoices, and sending invoices. Our team is investigating. Thank you for your patience.

Posted May 01, 2024 - 10:06 CDT

This incident affected: Smokeball Billing.