All Systems Operational

Smokeball Operational
General Use Operational
File Syncing Operational
Login/Authorization Operational
Matter Syncing Operational
Tasks Syncing Operational
Calendar Syncing Operational
Firm Insights Operational
Time & Fee Syncing Operational
Reports Operational
Smokeball AI Operational
AutoTime Operational
Daily Digest Operational
Search Operational
Infotrack Operational
Activity Tracking Operational
Smokeball Billing Operational
Smokeball Mobile Operational
Smokeball Communicate Messaging Operational
Data Migrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 26, 2026

No incidents reported today.

Sep 25, 2026

Resolved - Finalized invoices should now be loading as expected. If they are still not loading, you can edit and refinalize. Thanks for your patience.
Sep 25, 13:23 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 13:15 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 25, 12:58 CDT
Investigating - We are aware of issues with finalizing invoices, viewing invoices, processing payments, and processing deposits. Our team is investigating. Thanks!
Sep 25, 12:42 CDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Resolved - Reports are now loading as expected in web and desktop applications. Thanks!
Sep 15, 07:24 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 07:20 CDT
Investigating - We are aware of issues with all desktop and some web reports not working. Our team is working on a solution.
Sep 15, 07:16 CDT

Sep 14, 2026

Resolved - Invoices should be loading. If they are not loading the PDF, you may need to edit the finalized invoice and refinalize the invoice. Thank you!
Sep 14, 11:29 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 11:09 CDT
Investigating - We are aware of delays with invoicing this includes finalizing draft invoice. Our team is investigating.
Sep 14, 10:51 CDT

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.