All Systems Operational

Uptime over the past 90 days. View historical uptime.
Smokeball Operational
90 days ago
99.95 % uptime
Today
General Use Operational
90 days ago
99.92 % uptime
Today
File Syncing Operational
90 days ago
99.55 % uptime
Today
Login/Authorization Operational
90 days ago
100.0 % uptime
Today
Matter Syncing Operational
90 days ago
100.0 % uptime
Today
Tasks Syncing Operational
90 days ago
100.0 % uptime
Today
Calendar Syncing Operational
90 days ago
99.95 % uptime
Today
Firm Insights Operational
90 days ago
100.0 % uptime
Today
Time & Fee Syncing Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Smokeball AI Operational
90 days ago
100.0 % uptime
Today
AutoTime Operational
90 days ago
100.0 % uptime
Today
Daily Digest Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.97 % uptime
Today
Infotrack Operational
90 days ago
100.0 % uptime
Today
Activity Tracking Operational
90 days ago
99.97 % uptime
Today
Smokeball Billing Operational
90 days ago
99.93 % uptime
Today
Smokeball Mobile Operational
90 days ago
100.0 % uptime
Today
Smokeball Communicate Messaging Operational
90 days ago
99.98 % uptime
Today
Data Migrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 29, 2026

No incidents reported today.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Smokeball documents not loading
Resolved - We have resolved the file list loading. All files should be generating as expected and folders should be showing when moving files. We appreciate your patience. Thanks!
Apr 23, 09:06 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 09:01 CDT
Update - We would recommend that if users are seeing "offline" document status to click the "retry" button to try to reload the files. Thanks!
Apr 23, 08:48 CDT
Investigating - We are aware of an issue that is impacting documents from loading properly on some matters. Our team is investigating. Thank you!
Apr 23, 08:17 CDT
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Document syncing delays
Resolved - Files should be syncing as normal across all users. Thanks!
Apr 17, 14:25 CDT
Monitoring - We are seeing improved document syncing times that is impact some of the users. We are continuing to monitor progress. Thanks
Apr 17, 13:28 CDT
Investigating - We are aware of delays with documents syncing across users. This is not impacting all firms. Our team is investigating. Delays are approx. 45 minutes. Thank you!
Apr 17, 12:50 CDT
Apr 16, 2026
Document syncing delays
Resolved - Documents syncing issues have been resolved for all users. We appreciate the patience. Thank you!
Apr 16, 19:58 CDT
Update - We are continuing to monitor for any further issues.
Apr 16, 17:58 CDT
Update - We are continuing to monitor the delays. We appreciate your patience.
Apr 16, 16:55 CDT
Update - There is a set of firms that are still being impacted with delays. We expect all to clear up soon. Thank you for your patience.
Apr 16, 15:51 CDT
Update - We are seeing improvements across the majority of Smokeball firms. We are still seeing delays for some firms. We appreciate your patience.
Apr 16, 14:44 CDT
Monitoring - We are seeing file syncing delays improve to under 25 minutes for most users. We are continuing to monitor the fix. Thank you!
Apr 16, 13:23 CDT
Identified - The issue has been identified and a fix is being implemented. The syncing delays are approx. 1 hour. Thanks
Apr 16, 12:49 CDT
Investigating - We are aware of delays with documents syncing between workstations. Our team is investigating. Thank you!
Apr 16, 11:38 CDT
Apr 15, 2026

No incidents reported.

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