All Systems Operational

Uptime over the past 90 days. View historical uptime.
Smokeball Operational
90 days ago
99.99 % uptime
Today
General Use Operational
90 days ago
99.92 % uptime
Today
File Syncing Operational
90 days ago
100.0 % uptime
Today
Login/Authorization Operational
90 days ago
100.0 % uptime
Today
Matter Syncing Operational
90 days ago
100.0 % uptime
Today
Tasks Syncing Operational
90 days ago
100.0 % uptime
Today
Calendar Syncing Operational
90 days ago
100.0 % uptime
Today
Firm Insights Operational
90 days ago
100.0 % uptime
Today
Time & Fee Syncing Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Smokeball AI Operational
90 days ago
100.0 % uptime
Today
AutoTime Operational
90 days ago
100.0 % uptime
Today
Daily Digest Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.97 % uptime
Today
Infotrack Operational
90 days ago
100.0 % uptime
Today
Activity Tracking Operational
90 days ago
99.9 % uptime
Today
Smokeball Billing Operational
90 days ago
100.0 % uptime
Today
Smokeball Mobile Operational
90 days ago
100.0 % uptime
Today
Smokeball Communicate Messaging Operational
90 days ago
99.98 % uptime
Today
Data Migrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 15, 2026

No incidents reported today.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Document searching
Resolved - This incident has been resolved.
Mar 9, 16:52 CDT
Update - We are continuing to work on a fix for this issue.
Mar 9, 15:58 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 9, 15:19 CDT
Investigating - We are investigating issues with document searching both globally and on matters. This is impacting the desktop and web applications. Thank you for your patience.
Mar 9, 14:44 CDT
Problems with matters loading in Smokeball
Resolved - All services should now be restored. Users should now be able to access matters in all parts of the software. We appreciate your patience and thank you for your understanding.
Mar 9, 12:00 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 11:24 CDT
Identified - Our team has identified the issue and we are working on a solution. We appreciate your patience.
Mar 9, 11:16 CDT
Investigating - We are aware of issues with matters not loading. That is impacting multiple areas of the software. Our team is investigating.
Mar 9, 10:26 CDT
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage