Resolved -
We have resolved the issue with data loading. This includes loading and searching for matters, tasks, and leads. We appreciate your patience. Thank you!
May 5, 10:56 CDT
Update -
Our team is working on implementing the solution to all users. We appreciate your patience.
May 5, 10:21 CDT
Update -
We are continuing to monitor the fix. Data will be loading for most users. We appreciate your patience. Thanks
May 5, 09:54 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 5, 09:45 CDT
Identified -
The issue has been identified and a fix is being implemented.
May 5, 09:42 CDT
Investigating -
We are aware of issues with data not loading in Smokeball. This includes matters and leads on the lists. Our team is working on the solution. Thanks
May 5, 09:25 CDT