Resolved -
We have resolved the issue with the trust account transactions displaying properly. Transactions should now be showing properly. We would recommend that firms check their trust accounts in Smokeball to confirm they are showing correctly. Thank you for your patience.
Aug 3, 13:18 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 3, 12:40 CDT
Investigating -
Our team is aware of the issue with trust account transactions not showing properly. This includes new deposits, transferring money, or moving protected money. We appreciate your patience.
Aug 3, 11:40 CDT