All Systems Operational

Uptime over the past 90 days. View historical uptime.
Smokeball Operational
90 days ago
99.96 % uptime
Today
General Use Operational
90 days ago
99.56 % uptime
Today
File Syncing Operational
90 days ago
100.0 % uptime
Today
Login/Authorization Operational
90 days ago
100.0 % uptime
Today
Matter Syncing Operational
90 days ago
100.0 % uptime
Today
Tasks Syncing Operational
90 days ago
100.0 % uptime
Today
Calendar Syncing Operational
90 days ago
100.0 % uptime
Today
Firm Insights Operational
90 days ago
100.0 % uptime
Today
Time & Fee Syncing Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Smokeball AI Operational
90 days ago
100.0 % uptime
Today
AutoTime Operational
90 days ago
100.0 % uptime
Today
Daily Digest Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Infotrack Operational
90 days ago
100.0 % uptime
Today
Smokeball Billing Operational
90 days ago
100.0 % uptime
Today
Smokeball Mobile Operational
90 days ago
100.0 % uptime
Today
Smokeball Communicate Messaging Operational
90 days ago
100.0 % uptime
Today
Data Migrations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2025

No incidents reported today.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Smokeball services impacted by Amazon (AWS) outage
Resolved - Amazon has resolved the issue. This should mean that searching, messaging, and emailing should now be working as expected. All related tickets will be closed. We appreciate your patience with us today. Thank you!
Oct 20, 18:05 CDT
Update - Amazon is expecting full recovery of pre-event levels in the next two hours. Our team is monitoring and will continue to update the status page. We appreciate your patience today. Thank you!
Oct 20, 16:51 CDT
Update - Amazon is reporting they are continuing to make progress toward pre-outage levels. They are expecting to be fully clear in the next several hours. Smokeball continues to see improvements. Thank you!
Oct 20, 16:09 CDT
Update - Amazon reports that recovery continues to improve across all services, including Smokeball. We are seeing reduced issues with searching and data loading. We will not close the incident until Amazon gives the all clear. We appreciate your patience today. Thanks!
Oct 20, 15:07 CDT
Update - Amazon continues to see recovery across all services. We would expect improvements with matter search and other areas of Smokeball but it is not fully resolved. Thank you!
Oct 20, 14:24 CDT
Update - Amazon is experiencing a decrease in connectivity issues after releasing their fixes. We are expecting gradual improvements with searching and accessing other parts of Smokeball. We will continue to update. Thanks!
Oct 20, 13:26 CDT
Update - Amazon has successfully tested a fix for the connectivity issues. They are continuing to roll out the fix to other availability zones. Although the issues are not fully resolved, we are hopeful that this will improve performance. Thank you!
Oct 20, 12:43 CDT
Update - Amazon is continuing to apply mitigation steps to recover connectivity. They are in the process of validating/testing a fix to deploy to the US region. We will continue to update as they are available. Again, thank you for your patience.
Oct 20, 12:08 CDT
Update - Amazon is continuing to mitigate the issues which are impacting Smokeball. We appreciate your patience. Thanks!
Oct 20, 11:04 CDT
Update - Amazon is reporting that services are not fully recovered. We are continuing to monitor their status. Thank you for your patience.
Oct 20, 09:59 CDT
Update - We are continuing to monitor for any further issues.
Oct 20, 09:19 CDT
Update - We are now seeing issues with matter search results. Again, these are related to the AWS outage that is ongoing. We will continue to update accordingly. Thank you!
Oct 20, 09:06 CDT
Update - AWS is continuing to see improvement in their connectivity. We have not seen any issues in our services. We will keep the incident open until closed by Amazon.
Oct 20, 08:39 CDT
Monitoring - We are aware of possible delays with our services due to our cloud provider Amazon Web Service. This may impact syncing, searching, Archie requests, and intake. We are monitoring their incident status at status.aws.com. We appreciate your patience.
Oct 20, 07:08 CDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

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