Issues with invoicing

Incident Report for Smokeball USA

Resolved

We have resolved the issue with invoices not loading or finalizing. Thank you for your patience.

Posted Apr 01, 2024 - 15:47 CDT

Identified

We have identified the issue and working on a fix.

Posted Apr 01, 2024 - 15:20 CDT

Investigating

We are aware of multiple issues impacting the Billing platform. This includes invoice PDFs loading and creating draft invoices. Our Development team is working on a solution. We apologize for the inconvenience and thank you for your patience.

Posted Apr 01, 2024 - 15:13 CDT

This incident affected: Smokeball Billing.