Multiple functions in Billing are not working

Incident Report for Smokeball USA

Resolved

We have resolved the outstanding issues with Billing. Thank you!

Posted Aug 25, 2023 - 10:09 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 25, 2023 - 09:30 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 25, 2023 - 09:06 CDT

Investigating

We are investigating issues impacting multiple parts of Smokeball Billing webapp. This includes creation of invoices, viewing the time expenses tab on the matter, viewing invoice pdfs, and downloading invoices. We appreciate your patience. Thank you!

Posted Aug 25, 2023 - 08:27 CDT

This incident affected: Smokeball Billing.