Smokeball Communicate messaging down
Incident Report for Smokeball USA
Resolved
We have resolved the issues with messages loading in Smokeball desktop and web. Users will need to refresh the Messages tab and the conversations will load as expected. Thank you for your patience.
Posted Mar 27, 2024 - 10:48 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 27, 2024 - 10:05 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 27, 2024 - 09:25 CDT
Update
We are continuing to investigate this issue.
Posted Mar 27, 2024 - 09:13 CDT
Investigating
We are aware of the issues with messages loading in the Communicate portal. Our team is working on a solution. Thanks!
Posted Mar 27, 2024 - 08:32 CDT
This incident affected: Smokeball Communicate Messaging.
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