Smokeball Billing trust and operating account delays

Incident Report for Smokeball USA

Resolved

We have resolved the issue of account activity delays. All transactions should now show. You can now print checks. Thanks for your patience.

Posted Feb 26, 2024 - 12:01 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 26, 2024 - 11:57 CST

Investigating

We are aware of multiple issues impacting the Billing platform. This includes applying payments from trust or operating accounts, depositing money into trust or operating accounts, and printing checks.. Our Development team is working on a solution. We apologize for the inconvenience and thank you for your patience.

Posted Feb 26, 2024 - 11:37 CST

This incident affected: Smokeball Billing.