Unable to e-file with Infotrack

Incident Report for Smokeball USA

Resolved

Infotrack has resolved the issue with Efiling and Esigning. Thank you for your patience.
Posted Feb 07, 2025 - 10:59 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 07, 2025 - 10:54 CST

Investigating

We are aware of issues with e-filing and e-signing through Infotrack. We have engaged their team for further investigation. Thank you!
Posted Feb 07, 2025 - 10:00 CST
This incident affected: Smokeball (Infotrack).