Smokeball Billing platform issues

Incident Report for Smokeball USA

Resolved

We have resolved the billing issues. All actions should now work as expected. Thank you for your patience.

Posted Nov 16, 2023 - 10:43 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 16, 2023 - 10:15 CST

Investigating

We are aware of multiple issues impacting the Billing platform. This includes invoice PDFs loading, posting payments, sending emails, and finalizing invoices. Our team is investigating. Thank you for your patience.

Posted Nov 16, 2023 - 09:32 CST

This incident affected: Smokeball Billing.